Privacy Policy

Last updated: 21 March 2026

Who we are

Candour IT Services ("Candour", "we", "us") is a technology company registered in the United Kingdom. Our website is candourit.io and you can reach us at info@candouritservices.com.

What data we collect

When you use our website or contact us, we may collect:

• Your name and email address (when you send us a message or book a call)
• Information about your project or enquiry
• Basic analytics data such as page views, browser type, and approximate location (via privacy-respecting analytics)

How we use your data

We use your information to:

• Respond to your enquiries and provide our services
• Schedule and conduct discovery calls via Cal.com
• Improve our website and understand how visitors use it
• Send project updates if you become a client

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Third-party services

Our website uses the following third-party services:

• Cal.com — for scheduling meetings. When you book a call, Cal.com processes your name, email, and selected time slot under their own privacy policy.
• Formspree — for processing contact form submissions. When you send a message via our contact form, Formspree receives your name, email, organisation, interests, and message. See Formspree's privacy policy.
• Vercel — for website hosting. Vercel may collect basic server logs including IP addresses.
• Google Fonts / Fontshare — for typography. These services may set cookies or collect IP addresses when loading fonts.

Cookies

Our website does not set first-party tracking cookies. Third-party services embedded on the site (such as Cal.com) may set their own cookies. You can manage cookies through your browser settings.

Data retention

We retain enquiry data for as long as necessary to fulfil the purpose for which it was collected, typically no longer than 24 months after your last interaction with us. Client project data is retained in accordance with our contractual obligations.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

To exercise any of these rights, contact us at info@candouritservices.com.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

Contact

If you have questions about this privacy policy or how we handle your data, contact us at info@candouritservices.com.